The National Association of Estate Agents (NAEA)
Arbon House
21 Jury Street
Warwick
Warwickshire
CV34 4EH
Tel: 01926 496 800
http://www.naea.co.uk/

Association of Building Engineers (ABE)
Lutyens House
Billing Brook Road
Weston Favell
Northamptonshire
NN3 8NW
Tel: 0604 404 121
http://www.abe.org.uk/

Architecture and Surveying Institute (ASI)
St Mary House
15a St Mary Street
Chippenham
Wiltshire
SN15 3WD
Tel: 01249 444 505
www.ciob.org.uk/iande/faculty.jsp

Royal Institution of Chartered Surveyors (RICS)
Parliament Square
12 Great George Street
London
SW1P 3AD
Tel: 020 7222 7000
http://www.rics.org.uk/

Code of practice
All members of the RICS and NAEA are bound by a code of practice. Should a dispute with an estate agent arise, contact the NAEA, the Office of the Ombudsman for Estate Agents (OEA) or the Estate Agents Team at the Office of Fair Trading (OFT).

Office of Fair Trading (OFT)
Tel: 0345 224 499
http://www.oft.gov.uk/

Office of the Ombudsman for Estate Agents (OEA)
Beckett House
4 Bridge Street
Salisbury
Wiltshire
SP1 2LX
Tel: 01722 333 306
http://www.oea.co.uk/